Superking FANTASY CRICKET FAQs

Q1. What is superking?

Superking is one of the leading online fantasy sports gaming platforms in India with a user base of 10 million+ users. Superking enables the users to earn winnings by using their skills and knowledge of online fantasy sports gaming.

Q2. How do I sign up?

The users can sign up on Superking by filling a short registration form available on the homepage of Superking website. However, the users can also signup directly by using their other accounts.

Q3. Why cannot I log in to my account?

The users may encounter signup problems due to various reasons. The primary reasons due to which the user might not be able to signup can include the user might be entering incorrect email address or password. In case the user has forgotten his/her password, there’s a Forgot Password link available below the login option. By clicking on the Forgot Password link, the user will be taken to a new webpage, wherein the user can reset his/her password by entering his/her registered mobile number and Superking will send an OTP. The user can enter the OTP sent by Superking to reset his/her password.

Q4. Can I have multiple accounts on Super King?

No, a user is allowed to have only one account under its name with valid supporting documents on Superking. Please refer Fair Play policy for further details.

Q5. Can I update or edit my information?

The users can easily update/edit their information by logging into their Superking accounts using their registered email address and password. After logging into their Superking account the users can edit/update their information by clicking on ‘Edit Profile’ on the top right of the page. The users will be able to edit their basic information including date of birth, profile name and address but the users won’t be allowed to change their email address, mobile number or team name once registered with Superking.

Q6. I am sure that I have got the right username and password but still I cannot log in?

In case you are a registered and verified user of Superking, and are using the correct registered email address and mobile number but still can’t login into your Superking account, please reach out to us via the Contact Us page.

Q7. I did not have any confirmation email after I signup?

In case you haven’t received any confirmation email from Superking after registering with Superking there could be 2 reasons:

  1. The mail sent by Superking might have been marked as “Spam” and could have been sent to the spams folder of your mailbox. In such case, please check the spam folder of your mailbox and mark Superking as ‘Not Spam,’ additionally adds Superking to your contacts in order to avoid any future inconvenience.
  2. The user might have mistyped his/her email address while registering with Superking. In such case, please reach out to us via our Contact Us

Q8. I don’t know much about cricket – can I still play?

The online fantasy cricket gaming services offered by Superking is for everyone including those who don’t know much about cricket. So, yes, you can play even if you don’t know much about cricket. In addition, the “How to Play” section of Superking Website can assist you in playing the game by briefing you about the playing tactics.

Q1. How do I play on Superking?

The users can avail the services offered by Superking and play contest(s) organized on Superking by simply registering/logging into their account. In order to play and avail the services provided, the user needs to follow these simple steps:

  1. Register/Login to Superking
  2. Select the match you want to join and then click on the ‘Create New Team’ button for creating your team.
  3. Create your team of 11 players (including Captain and Vice-captain) within an allocated virtual budget of 100 credit points choosing from all the players in the match.
  4. Join free or cash contests of your choice. Cash contests let you earn winnings and require a contest entry amount, for which we provide multiple payment methods such as Credit Cards, Debit Cards, Net banking, and different digital wallet services (PhonePe, MobiKwik)
  5. After the beginning of the match your team is awarded points on the basis of the on-field performance of your selected players. Final points, ranks, and winners are declared after the end of the match

Q2. When does Online Fantasy Sports Gaming start on Superking?

Online Fantasy Sports gaming on Superking are divided into two classes: Regular Play & Safe Play. The games in Regular Play come with a deadline which is usually 1-hour prior the beginning of the real match for cricket, volleyball & kabaddi and.1:30 hours prior for football. However, the games in Safe Play are not time-bounded and starts right before the beginning of the real match

Q3. How do I select my team?

Creating a team on Superking is very simple, the user can create his/her team by selecting the match he/she wants to join and then clicking on the “Create New Team” option available under “My Teams” section. The user can then create his/her team by selecting 11 players (including Captain and Vice-Captain) in fantasy cricket & fantasy football, 7 players (including Captain and Vice-Captain) in fantasy kabaddi, 6 players in fantasy volleyball (including Captain & Vice-captain), and 8 players for fantasy basketball (including Captain & Vice-Captain) from the individuals playing in the match within the given virtual budget of 100 credit points

Q4. Can I change my teams for future rounds?

Yes, the user needs to create a new team for every match on Superking.

Q5. What if one of my chosen players does not play in the round?

In an event wherein one of your selected players is included in the match but does not play, then your team will not be awarded any points.

Q6. How many players are needed to create a team?

In order to create a team, the user requires 11 players in cricket wherein there can be 1-4 wicketkeeper, 2-6 batsmen, 1-6 all-rounder and 2-6 bowlers, 11 players in football where there should be at least 3 defenders, 3 mid-fielders, 1 striker & 1 goal-keeper, 7 in kabaddi with at least 2 defenders, 1 all-rounder & 1 raider, 6 in volleyball with at least 1 Libero, 1 setter 1 blocker, 1 attacker & 1 universal, and 8 in basketball with at least 1 point-guard, 1 shooting-guard, 1 small-forward, 1 power-forward & 1 center. However, the remaining three players can belong to any category except goal-keeper, and Libero.

Q7. Can I choose players from one side only?

No, the users cannot choose players from one team only. They are allowed to choose a maximum of 7 players only from a single team in cricket & football, a maximum of 4 players in kabaddi & volleyball, and a maximum of 5 players in Basketball. The remaining players should be selected from the other side

Q8. I’ve spent my entire budget before selecting all the players of my fantasy team. How do I complete my team?

Superking allows the users to create their team within a virtual budget of 100 credit points only. Thus, the user must use the provided credits efficiently for selecting all the players of the team within the given budget of 100 credit points only

Q9. What is the use of a Captain and Vice-captain in a team?

The Captain of a team can help the user in earning extra points. The player chosen as the Captain of the user’s team is awarded 2 times the original points whereas the Vice-captain of the team is awarded 1.5 times the original points according to their on-field performance

Q10. When I make changes to my team, how long does it take for the changes to reflect?

The users are allowed to make multiple changes in their team but prior the deadline of the match. In addition, the changes made by the users are modified and reflected instantly

Q11. Can I edit my team during the round?

The users are not permitted to create or edit their teams during the round. The users are only allowed to make all the changes prior to the deadline, which is usually 1-hour before the start time of the match for cricket, volleyball & kabaddi, 1:30-hours for football in Regular Play and right before the beginning of the real match in Safe Play

Q12. How can I change my team name?

Superking does not allow the users to change their team names once it has been registered with us

Q13. How do I create multiple teams for the same match?

The users can create multiple teams only after creating their first team. The users can create another team by clicking on “Create New Team” option. The user can additionally create a new team by cloning his/her previous team via the “Clone” option available on the ‘My Teams’ page

Q14. How many teams can I create for a single match?

In a multiple team contest, a user can create upto 10 teams and use 6 out of those 10 to join leagues with less than 100 members. And, in a multiple team contest with 100 or more members, a user is allowed to create and join with upto 10 teams

Q15. Can I join the same contest using multiple teams?

In an event wherein the contest displays “Multiple Entry,” a user can create upto 10 teams and use 6 out of those 10 to join leagues with less than 100 members. And, in a multiple team contest with 100 or more members, a user is allowed to create and join with upto 10 teams otherwise the user is allowed to join one contest with one team only. The user can identify a “Multiple Entry” contest through an “M” sign embarked on the contest

Q16. Can I choose which of my teams will compete in a contest (Team 1 or Team 2) after joining?

The users are allowed to choose their team in a contest (Choose Team 1 or Team 2 to compete) from the ‘Joined contests’ tab until the deadline

Q1. How will I score points?

The users are awarded scores on the basis of the on-field performance of their selected players in the live match. Check out our ‘Fantasy Points System’ to know more about the points.

Q2. When do the scores get updated?

The points usually get updated in every few minutes; however, the final points, teams’ total and your rank are calculated and updated after the completion of the match. The declaration of winners and distribution of winnings is accomplished only after the point verification on the part of Superking.

Q3. I have created my team before the deadline, so why hasn’t my team received any points yet?

The points are awarded to the users on the basis of on-field performance of their selected players. Thus, the points are awarded only after the beginning of the live match.

Q4. Which website do you refer to update the points?

The scores are calculated on the basis of information received from third-party sources. The third-party sources associated with Superking are completely reliable such as governing bodies, to correct and verify the score feed & ensure accurate tabulation of points. In addition, the scores are calculated on the basis of the live feed of the matches

Q5. Will I get points for Man of the Match?

There are no points awarded for Man of the Match

Q6. What happens when there is a tie between users? How will you distribute the winnings?

In an event wherein there’s a tie between two or more users the winnings are distributed between the users equally

Q7. Do I get points for a Super Over in a Match?

No, points are not awarded to the users for a super over in a match as the points scored or wickets taken by the players in a super over are not considered in their official records

Q8. How can I cross check my team’s points?

The users can cross-check their team’s points by clicking on the ‘Fantasy Scorecard’ link on the Live Score page. If you want to cross check your team’s points with the points system again, visit our ‘Fantasy Points System’ page

Q9. If a player is sent off by the umpires for misconduct in a match, will he still score points on Superking once he’s back on the field?

In an event wherein any player is sent off the field in a match by the umpire, the player will still score and retain points on Superking according to the standard point system of Superking for his performance and contribution on the field. Further, if the umpires allow the player to get back on the field in the same match, the player will once again be eligible to score points for the duration of his stay on the field

Q10. Do I get points for a substitute player if replaces any player on-field?

No, your team is not awarded any points for a substitute player in case he replaces any player on-field as the substitute is not considered as a part of playing XI in cricket & football. However, in kabaddi, 2 points are awarded to the substitute player. In case of volleyball, substitutes are given 1 point for playing VI & rest points on the basis of their performance

Q11. How are the points of my captain and vice-captain deducted on Superking?

The captain and vice-captain you choose to lead your team are awarded 2x and 1.5x points of the original total they score. However, in case of the deductions, the points of your captain are deducted as normally only, i.e., as 2x only. The same is applicable in case of vice-captain

Q1. What type of contests can I join?

The users using the services and Fun Features provided by Superking can join various types of contests organized by Superking.com such as 2-member, 3-member, 5-member and 10-member contests (depending on the number of competitors in a contest). Further, the users can join cash contest(s) to earn winnings or they can join the practice contests for free to enhance their playing skills.

Q2. What are public contests?

The public contests organized by Superking are contests that are open to everyone. Any of the Superking users can join the public contest(s) organized by Superking and be eligible for winning the contest(s)

Q3. What are private contests?

The private contests organized on Superking are contests which the user creates. In private contest a user can create his/her own contest with a pre-defined number of participants and a pre-defined winnings amount. The private contest can be shared by the user among his/her friends via a unique code. As the private contest are the contests created by the user, thus, it is not visible to all the users of Superking and is only accessible by the users who have the unique code for the contest

Q4. How do I join contests?

The users can easily join any of the contests organized by Superking by just clicking on the ‘Join’ button below the specific contest, the user wishes to join

Q5. What are cash contests?

The cash contest organized by Superking are contests wherein the users can participate by paying a pre-defined contest entry amount and can compete with other Superking users in order to earn winnings. However, the user whose team scores the highest aggregate of points will be declared as the winner of the contest

Q6. How do I know if a contest has a single winner or more than one winner?

The users can identify if a contest has a single winner or more than one winner by selecting the contest and clicking on the Winners option to view a detailed list of winners & the winnings for each rank

Q7. How many winners will be announced for contests with multiple winners?

The number of winners in the contest(s) organized by Superking varies from one contest to the other. The number of winners to be declared in a contest will be disclosed to the users as soon as the contest is made available to join

Q8. How are the winnings distributed in case of multiple winners?

The users can check the distribution of winnings in case of “Multiple Winners” by clicking on the pre-defined number of winners below each of the contests. In an event, the winning amount is more than ₹10,000, there will be tax deductions according to the government taxation policies. The tax deduction in case of winnings worth more than ₹10,000 is done in case of single winning of the user with a single team. In case the user wins more than ₹10,000 with multiple teams, then no deductions will be made

Q9. What happens when a match is completed as per the D/L or VJD method?

In an event any match is completed through D/L or VJD method, the match is considered as completed on Superking and the points are awarded accordingly. In such cases, the ranks and points are awarded on the basis of live scores and no refund is made in such cases.

However, if a match is being completed through the D/L method and a team plays for 50 overs in the first innings, it is mandatory for the other team to play at least 20 overs in ODIs and 5 Overs in T20s for the second innings.

Q10. What happens if an ODI/T20 match is abandoned?

In an event wherein an ODI/T20 is called-off, the online fantasy cricket gaming contest(s) organized on Superking associated with the real match will be cancelled and the contest entry amount will be refunded to the users. This comprises of both the circumstances wherein the real match is abandoned either without a single ball being bowled, or the match is abandoned after it has begun

Q11. What happens if a test match is declared as drawn?

In an event wherein the real test match is announced as drawn with neither of the teams completing a single inning, the fantasy match will be cancelled and the contest entry amount will be refunded to the users.

Further, in an event wherein the real match is declared as drawn with either of the teams completing an inning, the fantasy match will be considered to have completed and the content entry amount will not be refunded

Q12. What if the contest doesn’t fill up with the required number of participants?

In case a contest doesn’t fill up with the required number of participants and the league is not a Confirmed league, then, the contest shall be abandoned with the entry fee amount being refunded. However, in case the league is a Confirmed league then, the contest shall be played with the specific number of participants that have joined

Q13. Why do ranks keep fluctuating during a contest?

The ranks keep fluctuating amid a contest because of the changes in the aggregate scores of the teams due to the on-field performance of your chosen players

Q14. Can I join a contest in the middle of the series?

Yes, the users can join a contest in the middle of a series in an event that the series is not yet closed i.e. it has not reached its deadline which is usually 1-hour prior to the beginning of the real match for cricket, volleyball & kabaddi, and 1:30 hours prior for football in case of Regular Play and right before the beginning of the real match in Safe Play. Also, the users joining a contest in the middle of the series have an equal opportunity of winning as everyone else

Q15. How do you decide the winner of a contest?

The winner in a contest is decided on the basis of the aggregate a team scores. The user whose team scores the highest aggregate of scores on the basis of the on-field performance of their chosen players is announced as the winner of a contest.

Q1. How will I be informed if I win a Cash prize?

SuperKing updates the final ranks and points immediately at the end of every match. In an event a user wins a cash prize post participating in a contest(s), the winnings amount will be credited automatically to the SuperKing account wallet of the user.

Q2. When will the winnings be distributed?

SuperKing usually completes the process of winner declaration and distribution of winnings amount among the winners within few hours after the end of the match. SuperKing team checks and verifies the scorecard of the live match with the scorecard at SuperKing in order to ensure that correct points have been rewarded to the users on the basis of on-field performance of their chosen players

Q3. Does the amount in my Winnings Account have any expiry date?

The amount in the winnings account of the user should be withdrawn to the user’s bank account within 365 days of the transfer. In an event the user fails to withdraw his/her winnings within 365 days of credit, then the winnings amount of the user will be forfeited by Superking.

Q1. How do I check my Superking account balance?

The users can check their Superking account balance by clicking at the Your Account section available in the bottom bar, for a detailed account balance and most recent transactions on Superking.

Q2. What are the ways to add amount to your Superking user account?

The users can add amount to their Superking account by using various transaction methods such as Debit Card, Credit Card, Net banking and different digital wallet services (PhonePe, MobiKwik, etc.). If the users have any query regarding adding amount to their Superking User Account they can reach out to us via our Contact Us page

Q3. Is it safe to pay through your website?

Superking uses verified third-party payment gateways that use various security checks in order to ensure that all the transactions on our website are completely safe and credible.

Q4. How do I get through the payment gateway?

You don’t need to do anything special; we’ll take care of this during the payment process. & ensure you have a hassle-free experience.

Q5.How do I get notification for my transaction?

Superking sends you a confirmation email to your registered email address submitted at the time of registering with Superking along with an Order No. or a Transaction Id of your transaction.

Q6. What if the payment is deducted from my card and not updated in the Superking account?

This usually happens when there is a delay in communication among the parties involved in the transaction primarily from the bank’s end. In such an event the users can reach out to us via our Contact Us page with the screenshot of their card/bank statement affirming that there has been a deduction from the user’s card so that we can check and assist the users with their concerns and queries.

Q7. How long does it take for my deposited amount to be credited into my User Account?

The account balance of your Superking User Account will be updated immediately after you have made a deposit to your account. In case the balance in your Superking account is not updated, immediately reach out to us via our Contact Us page.

Q8. Does the amount in my ‘Unutilized’ Account have any expiry date?

Yes, the amount deposited in your unutilized accounts come with an expiry date and should be used within 365 days of credit. In an event, the user does not use the amount deposited in their unutilized section within 365 days from the date of credit Superking is authorized to forfeit such unutilized amount, without any liability or obligation to pay any compensation to you.

Q9. In what order does my Account Balance get utilized towards the contest entry amount for a cash contest?

Superking, first of all, deducts the amount from your unutilized account followed by your Cash Bonus account, and lastly from your Winnings account to cover the contest entry amount for any cash contest that you join.

Q10. What is Cash Bonus? How can I get it?

The cash bonus offered by Superking can be defined as an amount awarded to the users by Superking under various schemes and promotions of Superking. In addition, the users can receive a cash bonus when they join Superking for the first time they join the platform. The cash bonus earned shall expire in 14 days from the day of receiving.

Q11. What if my transaction fails and the amount is deducted from my bank account?

In case you are carrying out a transaction on Superking and your transaction fails due to certain circumstances and the amount is deducted from your bank account but is not added to your Superking account. In such a case please contact the payment gateway you had used for carrying out the transaction. The transaction failure amounts are to be refunded by the payment gateways as we do not receive any payments in case of transaction failure.

Q12. Does my Transaction history have validity?

All your Transaction history (including but not limited to Amount Added, Winnings, League Joined, etc.) will only be available for the last 15 days. In case you’ve any query related to any of your transaction then you please reach to our support team within 7 days of occurrence of the issue.le Content

Q1. Is verification necessary to join contests on Superking?

In order to join contests on Superking, the users are required to verify at least their email address and mobile number. However, the user will not be eligible for the cash bonus offered by Superking to its new users. In addition, the user shall not be allowed for any withdrawal until and unless his/her account is verified by SuperKing.

Q2. How do I get my SuperKing account verified?

The account verification process of SuperKing is very simple and a one-time process.

In order to verify your account manually click on your Avatar face available at the top left corner, select My Profile from the drop-down menu and then click on the “Verify” button. Verify your account by following the below-mentioned steps:

Enter your mobile number and then enter the OTP received on the mobile number in order to verify your mobile number.

Enter your email address and verify your email address by clicking the verification link sent by SuperKing. In an event you have chosen the direct registration by logging in with your Facebook or Google+ your email address will be automatically verified by SuperKing.

The third step of verification process at SuperKing is the PAN card verification. In order to successfully verify your PAN card details, upload your PAN Card number, PAN Card image and other required details. After successfully uploading and entering the required details click on ‘Save PAN Card”.

After successfully submitting your PAN card details submit your bank account details for completing the verification process. PAN card and bank account details are verified on the very same day.

Note: The Name on the PAN card and the image proof uploaded as required for Bank Account verification should match with each other. In addition to this, only original image of the PAN card is acceptable, we do not accept photocopies of PAN card for verification.

Q3. Why do I need a PAN card on SuperKing?

SuperKing is an online fantasy sports gaming platform that enables its users to earn winnings by using their skills and knowledge. In order to make withdrawals from your SuperKing account, it is mandatory to verify your PAN Card details with SuperKing as a proof of identity. Also, as per government rules, TDS deduction is necessary as & when required at SuperKing, therefore, we require a user’s PAN card.

In an event the user does not have a PAN Card, he/she can still play on SuperKing and the winning amounts will be deposited in the “Your Winnings” section of users’ SuperKing User Account. Further, the user can withdraw the amount by applying for a PAN card in the meantime and verifying his/her PAN card details with SuperKing.

Q4. Why did my verification fail?

Your account verification with SuperKing can fail because of many reasons which might include:

You have not uploaded your PAN Card as an identity proof mandatorily required for verification.

The PAN card number entered by you does not match with the PAN card details submitted at the time of verification request.

The Date of Birth entered by you at the time of creating your SuperKing account does not match with the Date of Birth mentioned on the PAN Card submitted by you.

Your name on the PAN card and on the bank account does not match.

The IFSC code you have provided is either incorrect or does not belong to the bank branch mentioned for verification.

The visibility or clarity factor of the documents uploaded by you is very low.

The bank account number on the bank account proof uploaded by you for verification purpose does not match with the Bank account number entered by you in the verification request.

In an event, if your verification request gets rejected and your verification fails you will be informed about the reason leading to verification failure which will be appearing on top of the verification page for your reference.

Q1. How do I withdraw winnings from my SuperKing account?

The users are allowed to withdraw winnings from “My Winnings” section of their SuperKing User Account, only after they successfully complete the verification process. The users can withdraw a minimum of ₹200 and a maximum of ₹1, 00,000 in a day wherein the user can make a request of ₹50,000 at a time. Further, the withdrawal amount will be deposited to your bank accounts within a time period of 2 to 3 days.

Q2. Why can’t I withdraw the Cash Bonus available in my SuperKing User Account?

The cash bonus is an amount provided to you by SuperKing under various schemes, additionally, it comes with an expiry date. Thus, you cannot withdraw the cash bonus amount available in your SuperKing User Account but you can use the bonus, provided as a part of offers or promotional schemes, to pay 5% of the contest entry amount to join contests such as Hot contests, Contests for Champions & Head-To-Head (leagues up to 99 members) and 25% of the contest entry amount for joining Mega contests with 100 or more members. However, the bonus provided as a part of Refer & Earn program can be used as:

In the first game, the user plays after registering at SuperKing; the user can pay 100% of the contest entry amount for a league having 100 or more members, using the sign-up bonus credited in its SuperKing User Account at the time of registration.

In the second game the user plays, after registering with SuperKing, the user can use up to ₹25 Signup bonus to pay the contest entry amount of a league with 100 or more members & bearing contest entry amount ₹25 or more. The same applies to the refer bonus earned by the user under the “Refer and Earn” program of SuperKing.

The policy is a one-match policy, i.e., no user can avail ₹25 cash bonus to pay the contest entry amount of two leagues in a single match. The cash bonus can be used to pay the contest entry amount of only one league per match. The league should have more than 100 members & contest entry amount more than ₹25.

The sign-up bonus cannot be used with any other sort of cash bonus earned by the user under any “Promotional Schemes” or “Offers” from SuperKing.

Note: The bonus amount (if any) shall expire at the end of 14 days from the date of credit of the bonus amount (if any).

Q3. What bank account details do I need to provide for withdrawal/verification?

In order to successfully complete the withdrawal process, the user needs to provide certain information as a part of identity verification. The user needs to provide the following bank account details: Name of the bank, Name of the branch, Name of the account holder, Account Number, and IFSC code.

Q1. Is the paid version of Online Fantasy Sports Gaming legal in India?

Yes, the paid version of Online Fantasy Sports Gaming Games is legal in India as it is considered to be a game of skills which is legal.

Q2. Am I allowed to play if I’m under the age of 18?

SuperKing does not allow any individual below the age of 18 to participate or use the services and Fun Features provided by SuperKing.

Q3. Do I have to pay taxes when I withdraw winnings to my bank account?

In an event, the Winning amount crosses the mark of ₹10,000; a tax of 30% is imposed on the amount which is paid off by SuperKing by deducting the tax amount from the winnings. However, the users are provided TDS certificates in accordance to the Income Tax Act 1961. In addition, the users shall be responsible for payment of any other applicable tax, including (but not limited to), income tax, gift tax, etc. in respect of their winnings.

Q1. What are the things that are neither allowed nor appreciated by the SuperKing platform?

A single user cannot create multiple accounts on SuperKing.

Any user is misusing his/her referral code by creating different fake accounts on SuperKing in order to earn Cash Bonus.

A user is not allowed to submit fake or some else’s documents.

Q2. What happens if a single user uses various ids or create multiple accounts using his/her referral code in order to earn cash bonus?

In case, a user is using a single device for creating multiple accounts on SuperKing, it should be ensured by the user that all the mandatory verification formalities including mobile, email, PAN card & Bank Account details verification has been done by the user for all the accounts created. Abiding by the said process will help such users, who create multiple accounts on a single device, in terms of smooth withdrawals on SuperKing.

Q3. What happens if someone converts or tries to convert cash bonus into winnings amount by activities that violate the Fair Play policy of SuperKing?

In an event any user carries out activities that violate the Fair Play Policies of SuperKing for converting cash bonus into winnings, SuperKing shall block the user refraining him from using the services & Fun Features provided by SuperKing alongside resetting the SuperKing User Account value to “0” by deducting the entire amount present in his/her SuperKing User Account.

Q1. How to add a credit/debit card to my SuperKing account?

You can add a credit/debit card to your SuperKing account by following a few simple steps. Click on ‘Add Cash’ tab, enter the amount you wish to add and select your payment gateway, select a card and enter your card details. Click on ‘Save & Proceed.’

Q2. Is it safe to enter my card details? Does SuperKing save any of it?

SuperKing uses secure and credible third-party payment gateways for transactions that use 3D secure authentication which ensures that it is safe to share your card details with SuperKing. In addition, SuperKing does not store any of your card information, including your CVV number.

Q3. Can I add multiple credit/debit cards to My Account?

Yes, you can add numerous credit/debit cards to your account until and unless they have not expired.

Q4. What type of cards can be saved/used?

You can use all major types of credit/debit cards including Visa, MasterCard, Maestro, etc.

Q1. What is SuperKing quiz?

SuperKing quiz is a question and answer contest organized on SuperKing mobile application. On an everyday basis, there will be multiple contests organized on platforms.

Q2. How many questions will be there in one round of quiz?

There will be a total of 10 questions in each of the quiz contest that will be organized on the SuperKing platform. For each correct answer, the user will be awarded 10 points. For instance, if a user answers 8 questions correct, his/her final score will be 80 points. However, his/her final rank will be decided based on how much time he/she took to answer all questions.

Q3. How can I register for the Quiz Contest?

In order to register for the quiz contest, it is mandatory that you are an Indian citizen with at least 18-years of age, having a SuperKing account.

In case you don’t have a SuperKing account, you can download the app, and sign-up with the platform by filling out a short form.

Q4. What type of questions will be asked in the quiz?

There will be different types of question asked during the quiz contest, and they shall differ for each round. However, the questions will be based on the sports industry and a bit of fantasy sports.

Q5. How do I play the Quiz on SuperKing?

To play the quiz contest offered by SuperKing on its platform, you need to follow the below steps:

Download the SuperKing application and register with the platform.

Log-in to your SuperKing account and select the quiz league you would like to join. You can choose from different types of contests based on entry fee amount, winning amount, number of participants etc.

After choosing your contest, pay the pre-defined entry fee amount and start playing the quiz by answering the question shown on your mobile screen.

Q6. What will happen if I lose my Internet Connectivity mid-way?

In an event, you lose your internet connectivity mid-way or get a call on your mobile device, the game will neither pause, nor you will be eliminated from the game. However, the timer for answering each question of the quiz shall continue to run, and you will lose the time and will not be allowed to participate in quiz further.

Q7. What will happen if I quit the app?

In any such case, SuperKing shall not be responsible. Further, if a user for some known/ unknown reason decides to quit the application in-between or gets disconnected due to internet connectivity, and then user will not be allowed to join back the ongoing contest. Their rank will be calculated based on total attempted questions up to that given point of time.

Q8. What if I exit the app during a quiz round?

In case you exit or close the app intentionally of by mistake during a quiz round, then, you shall be eliminated from the contest, and no entry fee refunds shall be made.

In any such case, SuperKing shall not be responsible.

Q9. What will happen if I accidentally lock my phone screen during a quiz round?

If you accidentally lock your phone while participating in a quiz contest but stay on the application, then, the game shall resume from the exact points. However, the timer shall continue to run.

In any such case, SuperKing shall not be responsible.

Q10. What will I win if I play SuperKing quiz?

The quiz contests on SuperKing are offered on a play-to-play basis wherein the participants are required to pay a pre-defined amount as entry fee for joining a contest round. Any user winning the game shall win a pre-defined amount on the basis of its rank as a part of winnings.

Q11. How are the contest winners chosen?

The winners of a contest are chosen on the basis of the number of right answers given and the time taken. Any individual with the highest number of right answers in the minimum time duration shall be announced as the winner for the contest round.

For Instance: If a contest is carrying 10 questions and 2 users end up answering all 10 questions correctly, and then it will come down to who took less seconds.

Say, User 1 took 100 seconds to answer all 10 questions and User 2 took 110 seconds to answer all 10 questions correctly then User 1 will be ranked higher than User 2.

Similarly, if a user (User 3) answers 9 questions correctly, then time accumulated in answering those questions will be taken into account and will accordingly be given rank on leader board.

In this case, User 1 will rank 1 for answering all 10 questions correctly in least time, User 2 will rank 2 for answering all questions correctly, and User 3 will rank 3, and so on so forth.

Following table will help you to understand better;

User name
Total questions
Correct answers
Wrong/non-attempted answers
Total time taken
(in seconds)
Points
Rank

User 1

10

10

0

80

100

1

User 2

10

10

0

85

100

2

User 3

10

9

1

93

90

3

User 4

10

8

2

95

80

4

Q12. How do I know if a contest has a single winner or more than one winner?

Each contest round has a pre-defined number of winners. You can know if a contest has a single winner or more than one winner by selecting the contest and clicking on the Winners option on the contest selection screen along with the winnings for each rank.

Q13. What is there is a tie between two users?

In case there’s a tie between two users for a rank in terms of right questions answered and the time taken, then the prize money for the particular rank & the immediate next rank shall be added & divided equally between the tied users.

For instance, theirs is a tie between two players for Rank 2, and then the prize money for Rank 2 & Rank 3 shall be added, and divided equally between them. Meanwhile, the next winner shall get prize money for Rank 4.